BDD Co

Delivery Policy

All of your orders we ship are all fully insured.
Note: We suggest all customers to carefully check whether your parcels are intact before receiving or signing for receipt. If there are traces of deliberate destruction on the parcel, please make sure to take pictures for record and email us immediately at service@bddco.com.

Delivery Details

If pre-tax orders’ value exceeds certain amount, the orders will be offered free shipping service . The minimum pre-tax order’s value for free shipping varies from countries to countries. Please check the details in the Free Shipping Service .In order to deliver the parcels to you safely, BDD Co. will only accept and ship to a street address, not a P.O. Box address. BDD Co. requires customers to sign for receipt, even though in some cases our carrier may give certain exemptions.If recipients are not able to receive the parcels on Monday to Friday, we are able to rearrange the delivery on Saturday for an additional fee. For this arrangement, please contact BDD Co. customer service specialist by sending email to service@bddco.com.

International and Hong Kong Shipping

For orders delivering to Hong Kong, the parcels will be delivered via DHL. For international orders, they will be delivered via FedEx International Priority®. We accept orders from 53 countries/regions. For more details, please check our International Policy

When the order will be shipped

If you make a purchase before the cutoff time on a regular business day Monday to Friday (Hong Kong Time), we will begin processing your order that day. Purchases that make during Saturday, Sunday, holiday or after the cutoff time on a regular business day will be processed in the subsequent business days.

Estimated Arrival Times

orders will be arrived, below are estimated arrival times after your order has been shipped for various destinations. These estimated arrival times are including the estimated times required for transportation and customs clearance time. Actual delivery may vary. Please note that the following list did not include all the countries. If you cannot find your countries in the list, customer service specialist by email to

Countries

Estimated Arrival Time

Countries

Estimated Arrival Time

Australia

4-5days
Belgium

4-6days
Belgium

6-10days
Canada

3-5days
Denmark

3-5days
Finland

4-9days
France

4-5days
Germany

4-5days
Greece

5-6days
Hong Kong

1-3days
India

3-10days
Ireland

4-5days
Italy

4-6days
Japan

3-5days
Malaysia

3-6days
Netherlands

4-5days
New Zealand

5-6days
Norway

4-10days
Philippines

3-6days
Poland

5-6days
Portugal

4-5days
Saudi Arabia

5-11days
Singapore

3-4days
South Korea

4-6days
Spain

5-6days
Sweden

4-10days
Switzerland

11-12days
Taiwan

3-4days
Thailand

4-6days
Turkey

6-9days
United Arab Emirates

3-7days
United Kingdom

4-5days
United States

3-4days
Vietnam

4-6days

Missed The Parcels

If you could not be at the parcel shipping destination at the time the parcel arrives to be signed for receipt, the parcel might be then delivered to the local FedEx locations. It allows recipients to sign for receipt from there in spare time. Find your nearest FedEx locations from here https://www.fedex.com/zh-hk/home.html
Noted: You will have to check the shipping address is correct when placing an order, any loss resulting from your erroneous cannot be compensated.